Lincoln Vet Clinic Policies.
The law in South Australia mandates that animals be under the direct care of a veterinarian to prescribe drugs. This means we are unable to prescribe any medications without seeing your pet and we are not able to give refills on prescriptions if we have not seen the animal recently (within a six month period), even for pre-existing conditions.
Full payment is due on the day of your visit or treatment.
We accept EFTPOS, credit cards, cash and cheques.
If finances are an issue please let us know and we will try to work out an option you can afford. If credit is needed we can help arrange a credit application to VetPay or CentrePay if required.
The Lincoln Veterinary Centre’s Finance and Accounts policy is available on request.
Your satisfaction is very important to us.
Should you feel any part of our service failed to meet your expectations, we encourage you to contact our practice manager, so we can continue to support our commitment to quality customer and veterinary services.